We are writing to share some bittersweet news. After much careful consideration, we have made the difficult decision to close Securitive, effective 30th November 2024. This decision has not come easily, and we want to take a moment to express our heartfelt gratitude for your support and loyalty throughout the years.
Since our opening in 2015, it has been our privilege to serve you and we are deeply grateful for the trust you’ve placed in us. Your support has been the cornerstone of our business, and we’ve cherished the relationships we've built with each of you. While we are sad to close our doors, we take comfort in the positive impact we've had on the local community.
We understand this may be disappointing, and we want to assure you that we are committed to ensuring a smooth transition. Here are a few important details to keep in mind:
Final Quotations: We will continue to provide quotations until 31st October 2024 and will fulfill any outstanding pre-booked jobs until 30th November 2024.
Guides and Booklets: We strongly urge all customers to download the Securitive eBook by clicking DOWNLOAD below. It includes all of you CCTV system video guides on how to use, and manage your system from your Phone or from your TV. It also includes the Complete Guide from Dahua.
Video Tutorials: Setting the time and date, adding or deleting a user, changing your camera settings, playing back recorded footage, checking if your system is online and so many more videos can be found by clicking the button below WATCH VIDEO GUIDES.
Product Concerns: If you are experiencing an issue with your product, please contact us via email by 31st October 2024. Our team will continue to assist you up until 30th November 2024.
Contact Information: If you have any questions or need assistance up until 30th November 2024, please don't hesitate to reach out to us at info@securitive.com.au. We are here to help.
Again, we want to extend a sincere thank you for your loyalty and support over the years.
While this chapter is closing, we will always look back on it fondly.
Warm regards,
Marc
Securitive Business Owner
Please send us an email if you are an existing customer with an URGENT enquiry. New jobs will no longer be quoted. Thank you.
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